Travel Information: COVID-19 UpdateThe hotel is currently scheduled to re-open on October 15, 2020 with the launch of the Hawaii state pre-travel testing program.
We are closely monitoring the situation, reopening following guidance from the CDC, Hawaii Department of Health and state and local officials. We are honoring existing bookings and accepting new reservations for travel from that date onward. For guests scheduled to arrive now through December 17, 2020 we are not charging any change fees for date modifications, and have relaxed our cancellation policy. Our updated cancellation policy for the remainder of the year is as follows:
For travel from April 7, 2020 - December 17, 2020 any cancellations made one (1) day or less prior to arrival will result in a penalty charge of two-nights of the total package price. Please refer to our terms and conditions for more information.
Cancellation policy is based upon 12:01 a.m.; day of arrival. In case of illness or other circumstances, please call 800-222-5642 for special assistance.
During these uncertain times, we are focused on supporting our staff members and community as best as we can. We will continue providing updates on our website and on our social media channels. We look forward to welcoming you soon.